![]() ![]() ![]() It is helpful to have your insurance card in front of you when providing this information. If your insurance carrier was not billed or was billed with incorrect information, you can submit your correct insurance information here and we will resubmit a claim to your insurance carrier. ![]() If you have additional questions or concerns, please contact your insurance carrier directly. Please refer to the message on your Quest Diagnostics bill or the Explanation of Benefits (EOB) from your insurance carrier for more specific information about why you received a bill. The insurance carrier processed the claim and applied the balance to your co-pay or deductible.This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The insurance carrier processed the claim and denied payment The estimated total pay for a Customer Service Representative at Quest Diagnostics is 38,496 per year.They ask general question about customer service and skills and informed you of the job duties. Free interview details posted anonymously by Quest Diagnostics interview candidates. Insurance information was not received or the wrong insurance information was received on your test order 15 Quest Diagnostics Client Service Representative interview questions and 9 interview reviews.I dont understand some aspects of my bill.The insurance carrier did not respond to the claim.The insurance carrier processed the claim and denied payment.Insurance information was not received or the wrong insurance information was received on your test order.Please refer to the message on your Quest Diagnostics bill or the Explanation of Benefits (EOB) from your insurance carrier for more specific information about why you received an bill.Ī few reasons you may have received a bill include, but are not limited to, the following: This bill is for laboratory testing fees only and is separate from any bill you may have received from your physician and/or paid at your physicians office.Īlthough you may not have physically visited a Quest Diagnostics location, your physician may have sent your specimen out to a Quest Diagnostics laboratory to be tested. Frequently Asked Questions Find answers to the most commonly asked questions right here. The bill you received is for laboratory services provided by Quest Diagnostics, which were ordered by your physician. ![]()
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